Contact information

Contact Us

نسعد بتواصلكم معنا في أي وقت! لأي استفسار أو مساعدة، يرجى التواصل معنا عبر الطرق التالية:

We're happy to hear from you! For any questions or assistance, please reach out to us through the following:


📱 واتساب / WhatsApp:
[ضعي رقمك  03014936292]

📧 البريد الإلكتروني / Email:
[ضعي إيميلك هنا /   Shahlarbilal0311@gmail.com   ]

📸 انستقرام / Instagram:
[ضعي رابط حسابك /   https://www.instagram.com/nazish_adas_]

📘 فيسبوك / Facebook:
[ضعي رابط صفحتك /  https://www.facebook.com/share/14bh44jEcmr/    ]


🕐 أوقات العمل / Working Hours:
السبت – الخميس / Saturday – Thursday: 9:00 AM – 10:00 PM
الجمعة / Friday: 12:00 PM – 10:00 PM


وقت الرد / Response Time:
نرد على جميع الرسائل خلال 2–4 ساعات خلال أوقات العمل
We respond to all messages within 2–4 hours during working hours


🛍️ للطلبات والاستفسارات عن المنتجات:
يرجى ذكر رقم طلبك عند التواصل معنا لنتمكن من مساعدتك بشكل أسرع.

For order inquiries, please mention your order number when contacting us so we can assist you faster.


شكراً لتسوقكم من متجر سيسترز 💜
Thank you for shopping with Sister's Store 💜

Easy Returns

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 5 days of receiving your item.

To be eligible for a return, products must be unused, in their original condition, and in the original packaging. Items that are damaged due to misuse or normal wear and tear are not eligible for return.

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue, and we will work to resolve it as quickly as possible.

For any questions regarding returns or refunds, please contact our customer support team.

Learn more